Cindy Decker had big plans when she began her job as executive director of an early childhood education program in Tulsa, Okla. She was excited to launch new professional development opportunities, hoped to strengthen the coaching model for teachers and was eager to come up with a more sophisticated set of data points for examining educational quality.
But Decker soon realized that her staff had more urgent concerns, and one in particular stood out: the student-teacher ratio they needed to maintain, which, for Decker’s Early Head Start program, was federally-mandated.
Teachers told her that paid time off requests were sometimes denied, which seemed to Decker like a straightforward problem. But soon, she realized that the ratio issue had spiraled into a series of greater challenges for staff, and it was taking a toll on morale.
Teachers lamented how uprooting children from their classrooms or redistributing staff when a teacher was absent or a position was vacant detracted from learning. Administrators, meanwhile, were often called into classrooms to cover for teachers, disrupting the other work they were doing around professional development, recruitment and curriculum planning.
Early on, Decker realized some of her big plans had to wait. She needed to focus on this critical staff need first.